Privacy Policy
Last updated: April 2026
Information We Collect
PricePain collects information you provide directly, such as when you create an account, search for procedures, or contact us. This may include your name, email address, ZIP code, and health-related search queries.
We do not collect Protected Health Information (PHI) as defined by HIPAA. Price data displayed on our platform comes from publicly available hospital pricing files required by the Hospital Price Transparency Rule.
How We Use Your Information
We use the information we collect to:
- Provide and improve our price comparison services
- Personalize search results based on your location
- Send you relevant deals and offers (with your consent)
- Communicate about your account and our services
- Analyze usage patterns to improve the platform
Data Sharing
We do not sell your personal information to third parties. We may share anonymized, aggregated data with healthcare providers to help them understand market pricing trends.
Bill Uploads
If you upload medical bills through our platform, these documents are stored securely and encrypted at rest. Bill data is used only to help you understand your charges relative to published pricing. We never share your bill data with third parties.
Cookies & Analytics
We use essential cookies to maintain your session and preferences. We may use analytics tools to understand how our platform is used. You can control cookie settings in your browser.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at [email protected].
Contact
PricePain
7750 Beneva Road
Sarasota, Florida 34233
[email protected]